The Host or Hostess welcomes guests, manages restaurant reservations and seating, answers enquiries, coordinates table availability, and helps create a smooth dining experience at Summer Palace, Shangri-La Hong Kong. Candidates should have strong communication and customer-service skills, a polished and professional manner, good organisational ability, and a genuine interest in hospitality. Previous experience in a luxury hotel or fine-dining restaurant is preferred. Fluency in English and Cantonese is generally advantageous, while Mandarin may also be useful. The role requires flexibility to work shifts, weekends and public holidays, attention to detail, teamwork, and the confidence to handle guest requests or complaints courteously.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, personalised guest service and high standards in accommodation, dining and wellness. Island Shangri-La, Hong Kong is located in the Admiralty district and forms part of the Pacific Place complex. Its Summer Palace restaurant is known for refined Cantonese cuisine and an elegant dining environment. Employees typically work in a multicultural setting with opportunities to develop careers across food and beverage, rooms, culinary operations and wider hotel functions. Benefits may include meals, uniforms, medical coverage, staff accommodation support in some locations, training and preferential rates at participating Shangri-La properties.
Hong Kong offers strong opportunities in hotels, restaurants, retail, finance, technology, logistics and professional services. The hospitality sector is international and values English, Cantonese and Mandarin, especially for guest-facing positions. Local culture blends Chinese traditions with global influences; visitors can enjoy dim sum, temples, festivals, hiking, beaches, museums and a vibrant arts and nightlife scene. Life is convenient, fast-paced and highly connected, with excellent public transport, but housing is expensive and living space can be limited. Hong Kong is not usually described as an island destination, although Hong Kong Island is one of the territory’s main areas. Overseas employees generally need an employer-sponsored employment visa before starting work. The employer normally supports the application, and candidates must show a valid offer, relevant qualifications or experience, and suitable remuneration. Bring certified documents and budget carefully for rent, deposits, transport and daily expenses.
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