The Waiter/Waitress serves guests at Lobster Bar & Grill, taking orders, explaining menu items, delivering food and beverages, processing payments, and maintaining high service standards. Applicants should have relevant restaurant or hotel experience, good English communication skills, and Cantonese or Mandarin is advantageous. Knowledge of food, wine, seafood, and service procedures is helpful. The candidate is expected to be welcoming, attentive, well presented, reliable, and comfortable working shifts, weekends, and public holidays. A strong team spirit, good hygiene awareness, and the ability to remain calm during busy service periods are essential. Shangri-La experience or training is an advantage.
Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, elegant surroundings, and strong attention to guest experience. In Hong Kong, Shangri-La operates prestigious hotels including Island Shangri-La and Kowloon Shangri-La, offering accommodation, restaurants, bars, banqueting, wellness, and business facilities. The group promotes professional development, cultural diversity, teamwork, and service excellence. A role at Lobster Bar & Grill would involve working in a high-end dining environment with international guests and a focus on quality seafood, beverages, and attentive table service.
Hong Kong is a compact, energetic city with strong opportunities in hotels, restaurants, finance, retail, technology, healthcare, and professional services. Its hospitality industry serves both international visitors and local residents, creating demand for skilled service staff, chefs, supervisors, and managers. Cantonese is widely spoken, while English is common in business and tourism; Mandarin is also useful. Life combines dense urban neighbourhoods, excellent public transport, shopping, nightlife, beaches, hiking trails, and nearby islands. Rent can be expensive, especially on Hong Kong Island and in Kowloon, although public transport makes commuting practical. Overseas employees generally need an appropriate work visa sponsored by an employer, commonly under the General Employment Policy, and must secure approval before working. Applicants should check current immigration, employment, and accommodation requirements before relocating.
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