The Host or Hostess welcomes guests, manages restaurant seating, handles reservations, escorts customers to tables, and helps create a smooth dining experience at Big Bay Cafe. Candidates should have hospitality or restaurant experience, strong communication and customer-service skills, a pleasant and professional manner, and the ability to remain calm during busy periods. Good spoken English is generally expected; Cantonese and Mandarin are valuable in Hong Kong. The role requires teamwork, attention to detail, flexibility to work shifts, weekends and public holidays, and confidence when dealing with international guests. Familiarity with restaurant reservation systems and basic knowledge of food and beverage service would be advantageous.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. The group is known for Asian-inspired hospitality, high service standards and a broad range of accommodation, dining, wellness and meeting facilities. Its hotels typically serve business travellers, leisure guests, families and event customers. Shangri-La places emphasis on personalised service, cultural awareness, teamwork and professional development. Employees may receive benefits such as staff meals, uniforms, training, service-related incentives and hotel accommodation or travel privileges, depending on the property and employment terms. Big Bay Cafe is associated with Shangri-La's Hong Kong hospitality operations and offers a guest-facing environment suited to candidates interested in hotel restaurants and international service careers.
Hong Kong is a dense, energetic coastal city made up of Hong Kong Island, Kowloon and the New Territories, with excellent transport links and a strong hospitality, finance, retail, technology and tourism job market. Hotels and restaurants regularly seek staff with English, Cantonese or Mandarin skills. The culture blends Chinese traditions with international influences; festivals, markets, temples and modern dining exist alongside a fast-paced professional lifestyle. Rent is high, especially near central districts, although public transport is efficient and staff accommodation may sometimes be available through employers. Eligible overseas professionals generally need an employer-sponsored work visa, commonly under the General Employment Policy, while nationality and qualifications affect requirements. Applicants should secure a written offer, confirm salary, working hours, insurance and accommodation, and check visa rules with Hong Kong Immigration before relocating. Hong Kong offers excellent food, hiking, beaches and nightlife, but newcomers should budget carefully for housing and daily expenses.
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