Senior Human Resources Executive

Job Description

The Senior Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee relations, payroll coordination, performance management, training administration, and compliance with Malaysian employment regulations. Candidates are generally expected to hold a diploma or degree in Human Resources, Business Administration, or a related field, with several years of HR experience, preferably in hospitality. Strong communication, organization, confidentiality, problem-solving, and interpersonal skills are essential. Experience with HR information systems and knowledge of Malaysian labour laws would be advantageous. The role requires a service-oriented professional who can work closely with department managers, handle sensitive employee matters fairly, and contribute to a positive workplace culture in a busy hotel environment.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, and properties ranging from urban business hotels to beachfront resorts. Shangri-La places strong emphasis on guest satisfaction, colleague development, ethical business practices, and community engagement. In Malaysia, the company operates established luxury hotels and resorts, offering careers across hotel operations, food and beverage, finance, engineering, sales, and human resources. Employees typically work in multicultural environments where professionalism, teamwork, discretion, and attention to detail are highly valued.

Destination Guide

Malaysia offers opportunities in hospitality, tourism, retail, technology, healthcare, education, and business services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. Island destinations such as Langkawi and Penang provide resort, restaurant, wellness, and guest-service roles, while major cities offer broader corporate careers. Malaysian culture is multicultural, blending Malay, Chinese, Indian, and indigenous traditions, with Bahasa Malaysia as the national language and English widely used in business and hotels. Lifestyle costs are generally moderate, though central Kuala Lumpur and popular resort areas can be more expensive. Foreign nationals usually need an employment pass sponsored by an approved employer; working without authorization is not permitted. Employers commonly guide successful candidates through visa applications. Relocation planning should include accommodation, healthcare, transport, banking, and local registration. Tropical weather, excellent food, and welcoming communities make Malaysia attractive for international professionals.