The Security Manager or Assistant Security Manager is responsible for protecting guests, employees, property and hotel assets while maintaining a safe, welcoming environment. Requirements typically include several years of hotel, resort, law-enforcement, military or security experience, supervisory ability, incident-investigation skills and knowledge of local safety and emergency procedures. Candidates should be physically fit, trustworthy, calm under pressure and confident in handling emergencies, access control, CCTV, patrols, fire-safety coordination and security reports. Strong communication skills, leadership ability and a service-oriented approach are expected. Familiarity with Malaysian regulations, workplace safety standards and hotel security systems is advantageous. Shift work, weekends and public holidays may be required.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, premium accommodation, dining, wellness facilities and destination-focused guest experiences. In Malaysia, Shangri-La operates established city and resort properties, including hotels in Kuala Lumpur, Penang and other leisure destinations. The company places strong emphasis on warm Asian hospitality, operational standards, employee development and guest safety. Security leaders work closely with hotel management and departments such as Front Office, Engineering, Housekeeping, Human Resources and Food and Beverage to protect people and property while supporting smooth daily operations.
Malaysia offers varied opportunities in hotels, resorts, tourism, security, food and beverage, engineering and business services. Popular island destinations include Langkawi, Penang, Tioman, Redang and Perhentian, while Kuala Lumpur and Johor provide broader year-round employment. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hospitality. Island living can be relaxed and scenic, with beaches, diving, local food and outdoor activities, although transport, healthcare and shopping may be more limited than in major cities. Foreign employees generally need an employer-sponsored work permit, with approval depending on the role and immigration requirements. Before relocating, confirm the contract, accommodation, insurance, permit sponsorship, working hours and benefits. Costs vary considerably between resort islands and cities.
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