The Floor Supervisor oversees daily restaurant or food-and-beverage floor operations, ensuring efficient service, guest satisfaction, accurate billing and compliance with hotel standards. Typical requirements include relevant hospitality experience, strong communication skills, knowledge of food and beverage service, and the ability to lead a team during busy periods. Candidates are expected to be courteous, well organised and hands-on, with good problem-solving abilities and attention to detail. Flexibility to work shifts, weekends and public holidays is essential. Experience in a luxury hotel or international restaurant, along with familiarity with English and commonly used point-of-sale systems, would be advantageous.
Shangri-La Singapore is a luxury five-star hotel located on Orange Grove Road, near Orchard Road. It is part of Shangri-La Group, an international hospitality company operating hotels, resorts and serviced residences across Asia, the Middle East, Europe and other markets. The Singapore property is known for its extensive gardens, high-quality accommodation, restaurants, conference facilities and family-friendly amenities. The hotel serves leisure travellers, business guests, groups and events, and operates with a strong emphasis on personalised service and Asian hospitality. Employees typically work in a multicultural environment with structured operating standards, guest-service training and opportunities to develop within the wider Shangri-La network. Benefits and working conditions vary according to the position, employment status and applicable Singapore regulations.
Singapore is a compact, highly developed island city with opportunities across hospitality, tourism, technology, finance, healthcare, logistics and retail. Its culture combines Chinese, Malay, Indian and international influences, reflected in its languages, festivals and excellent hawker food. The lifestyle is safe, efficient and urban, with reliable public transport, modern shopping areas, parks and a warm, humid climate. Housing can be expensive, so many newcomers begin with shared accommodation or employer-supported housing. Foreign employees generally need a valid work pass arranged by an approved employer; eligibility depends on salary, qualifications and experience. A passport and entry approval are required before starting work, and applicants should confirm current Ministry of Manpower rules. Singapore is well connected to Southeast Asia, making it convenient for travel, although everyday costs can be high.
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