The Director of Business Development will lead commercial growth for Shangri-La's Rasa Sayang Resort and Golden Sands Resort in Penang. Responsibilities typically include developing sales strategies, growing corporate, leisure, group and MICE business, managing key accounts, identifying new markets, overseeing business development initiatives and working closely with revenue, marketing and operations teams. Candidates are expected to have strong luxury-hospitality sales experience, proven leadership ability, excellent commercial awareness and established industry contacts. A degree or diploma in hospitality, business or marketing is generally preferred. The role requires strong negotiation, presentation and communication skills, willingness to travel, and the ability to deliver revenue and occupancy targets in a competitive resort market.
Shangri-La Hotels and Resorts is a major luxury hospitality group headquartered in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised service, premium accommodation, destination resorts and strong standards in guest experience. In Malaysia, Shangri-La operates several established properties, including Rasa Sayang Resort & Spa and Golden Sands Resort in Penang. These resorts serve leisure travellers, families, corporate guests, weddings and meetings, with facilities such as restaurants, pools, spas, gardens and event spaces. Shangri-La generally offers structured career development, international service standards and opportunities to work with a diverse workforce in the hospitality industry.
Penang Island is one of Malaysia's best-known hospitality and tourism destinations, combining beach resorts in Batu Ferringhi with George Town's UNESCO-listed heritage area. Job opportunities are common in hotels, restaurants, tourism, events, retail, healthcare, technology and education, although senior hospitality roles may be competitive. Local culture blends Malay, Chinese, Indian and international influences, reflected in festivals, architecture and excellent street food. The lifestyle is relatively relaxed, with beaches, cafés, markets and cultural attractions, while traffic can be busy. Foreign employees normally need an employer-sponsored Employment Pass, with approval coordinated through Malaysian immigration authorities. Relocating candidates should arrange a valid job offer, passport, medical or immigration documents and suitable accommodation. Penang has international schools, private healthcare, airports and ferry links to the mainland.
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