The Captain will supervise daily service at Hung Tong, Shangri-La’s Chinese restaurant, ensuring efficient operations and an excellent guest experience. Requirements typically include relevant experience in a quality hotel or fine-dining restaurant, strong knowledge of Chinese cuisine and service standards, good communication skills, and the ability to lead and train junior team members. Cantonese and English are highly useful, while Mandarin may be an advantage. The successful candidate is expected to be attentive, professional, well presented, commercially aware, and capable of handling guest requests or complaints calmly. Flexibility to work shifts, weekends, and public holidays is essential.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and known for its distinctive Asian-inspired service. The group operates hotels, resorts, and other hospitality businesses across Asia, the Middle East, Europe, North America, and beyond. Its properties are recognised for elegant accommodation, high-quality dining, personalised guest care, and strong connections with local culture. Shangri-La Hotels and Resorts places considerable emphasis on service excellence, colleague development, responsible business practices, and creating memorable experiences for guests. In Hong Kong, the group operates prestigious properties including Kowloon Shangri-La, Island Shangri-La, and other hospitality venues. Working for Shangri-La can offer structured training, international exposure, staff benefits, and career progression across food and beverage, rooms, and wider hotel operations.
Hong Kong is a compact, highly connected city with opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Hospitality roles are concentrated around Tsim Sha Tsui, Central, Admiralty, Causeway Bay, and the airport, with strong demand for experienced service staff. The culture blends Cantonese traditions, international influences, fast-paced city life, and a strong dining scene. Residents enjoy efficient public transport, excellent food, hiking trails, beaches, shopping, and vibrant entertainment, although housing can be expensive. Foreign employees generally need an employment visa sponsored by their employer before starting work; eligibility depends on qualifications, experience, a confirmed offer, and market need. Employers often provide medical coverage, meals, uniforms, or staff accommodation assistance, but arrangements vary. New arrivals should budget carefully, arrange housing early, and verify visa and employment conditions with the company and Hong Kong Immigration Department.
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