The Service Leader – Procurement (Cluster Procurement) manages purchasing activities for multiple Shangri-La properties, ensuring reliable supply, competitive pricing, quality standards and compliance with company policies. Requirements typically include a diploma or degree in procurement, supply chain, business or hospitality management, together with several years of purchasing experience, preferably in hotels or a multinational environment. Strong negotiation, supplier-management, analytical and communication skills are expected. The successful candidate should be commercially aware, organised, ethical and capable of coordinating with kitchens, finance, operations and approved vendors. Familiarity with procurement systems, contracts, inventory controls and Malaysian suppliers would be advantageous.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, comfortable surroundings and strong links to local culture. Shangri-La Hotels and Resorts employs teams across accommodation, food and beverage, culinary operations, wellness, engineering, finance and corporate support functions. In Malaysia, the group has operated well-established city and resort properties, offering career opportunities in both guest-facing and administrative roles. The company generally places emphasis on service excellence, professional development, teamwork, integrity and delivering memorable experiences. A cluster procurement position supports several properties and contributes directly to cost control, supplier performance and consistent product standards.
Malaysia is not one island but a country spanning the Malay Peninsula and parts of Borneo, with popular island destinations such as Langkawi, Penang, Tioman, Redang and Perhentian. Hospitality, tourism, retail, logistics, technology, healthcare and education provide employment opportunities, especially in Kuala Lumpur, Penang, Johor, Sabah and Sarawak. Life is generally affordable outside central Kuala Lumpur, with warm weather, diverse food and multicultural communities blending Malay, Chinese, Indian and indigenous traditions. English is widely used in business and tourism, while Malay is the national language. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities. Relocating staff should arrange a valid contract, medical checks, accommodation and insurance before arrival. Island locations offer a relaxed lifestyle but may have higher transport and living costs.
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