The Hostess welcomes guests, manages restaurant seating, answers enquiries, coordinates table allocations and supports smooth front-of-house service. Candidates should have previous experience in a hotel or upscale restaurant, strong English communication skills, a polished and friendly manner, and good knowledge of reservations or restaurant systems. Additional languages and experience with international guests are advantageous. The role requires excellent organisation, attention to detail, professional grooming and the ability to remain calm during busy service periods. The successful candidate is expected to provide warm hospitality, maintain accurate seating records, coordinate effectively with servers and kitchen teams, and represent Shangri-La standards consistently.
Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for its warm service, elegant hotels and resort experiences. The company operates properties across Asia, the Middle East, Europe, North America and other destinations, serving leisure travellers, business guests and large events. Shangri-La hotels typically offer restaurants, bars, banqueting, wellness facilities and extensive guest services. Its service philosophy focuses on genuine care, personalised attention and creating memorable stays. In the United Arab Emirates, Shangri-La properties attract a diverse international clientele and provide employees with exposure to high-end hotel operations. Staff commonly work in multicultural teams and may receive benefits such as accommodation or housing support, meals, transportation, medical coverage, annual leave and travel-related privileges, depending on the property and employment contract.
The United Arab Emirates is not an island, but it offers coastal city life, beaches, desert landscapes and strong hospitality employment opportunities. Dubai and Abu Dhabi are major centres for hotels, restaurants, resorts, events and tourism, while Ras Al Khaimah and Fujairah also provide growing resort opportunities. The culture combines Emirati traditions, Islamic values and a highly international workforce; modest dress and respectful behaviour are expected in public and at work. Lifestyle options include shopping, dining, beaches, outdoor activities and cultural attractions, although accommodation and transport costs can be high without employer support. Most overseas employees require an employment visa sponsored by their employer. The employer normally arranges entry permission, medical testing, Emirates ID and residence processing. Review the contract carefully, confirm accommodation and benefits, and bring authenticated qualifications where required. Public alcohol consumption, photography and local customs should be treated responsibly.
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