The Business Development Manager – MICE is responsible for generating business from meetings, incentives, conferences and exhibitions, with a focus on corporate and group clients. Requirements typically include hospitality or hotel sales experience, strong knowledge of the UAE market, an established corporate and agency network, excellent negotiation skills and confident communication in English. Arabic or additional languages may be advantageous. The successful candidate is expected to meet revenue targets, develop new accounts, maintain relationships with event planners and corporate buyers, prepare proposals, conduct site inspections and coordinate closely with events, rooms and food-and-beverage teams. A proactive, target-driven approach, strong presentation skills and the ability to manage multiple opportunities are essential.
Shangri-La is a global luxury hospitality group founded in Asia and known for its hotels, resorts and distinctive service culture. The group operates properties across major cities and resort destinations, offering accommodation, dining, meetings, events and wellness experiences. Shangri-La emphasizes warm hospitality, personalized guest service and strong professional standards. Its properties serve leisure travelers, corporate guests, groups and luxury-event clients. In the United Arab Emirates, the brand is associated with upscale hotel operations and internationally focused business markets, including meetings, incentives, conferences and exhibitions. Employees typically work in multicultural teams and benefit from exposure to luxury hospitality, international sales practices and high service expectations. Specific benefits, reporting lines and compensation for this vacancy depend on the employing Shangri-La property and the final employment offer.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality and MICE job markets. Opportunities are available in hotels, resorts, events, tourism, restaurants, retail and aviation. The culture combines Arabic traditions, Islamic values and a highly international population; respectful dress and behavior are expected, particularly during Ramadan. Lifestyle options range from beaches, desert activities and shopping to museums, dining and nightlife. Employers usually sponsor an employment visa, work permit, medical examination and Emirates ID after hiring. Confirm the package covers accommodation or housing allowance, transport, insurance, flights and relocation costs. Bring attested qualifications where requested, budget for deposits and initial expenses, and verify all terms through official government or employer channels before travel.
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