Team Leader (The Line)

Job Description

The Team Leader at The Line restaurant is responsible for supervising daily service, coordinating team members, maintaining Shangri-La’s service standards, and ensuring guests receive an efficient and welcoming dining experience. Candidates should have relevant experience in hotel or restaurant operations, good knowledge of food and beverage service, and strong communication and leadership skills. The role requires a guest-focused attitude, attention to detail, confidence handling busy service periods, and the ability to train and motivate colleagues. Flexibility to work shifts, weekends, and public holidays is expected. Familiarity with international cuisine, buffet operations, hygiene procedures, and basic administrative duties would be advantageous.

Company Info

Shangri-La Singapore is a luxury urban resort located near Orchard Road, operated by Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for its spacious gardens, high-quality accommodation, restaurants, event facilities, and attentive service. The Line is one of the property’s signature dining venues, offering an interactive buffet experience featuring international cuisines and live cooking stations. Shangri-La places strong emphasis on genuine hospitality, service excellence, colleague development, and multicultural teamwork. Employees typically work in a structured hotel environment with opportunities to gain experience across food and beverage, rooms, events, and other hospitality functions. The company’s brand values focus on caring for people, delivering memorable guest experiences, and maintaining high operational standards.

Destination Guide

Singapore is a compact, modern city-state with strong opportunities in hospitality, tourism, food and beverage, retail, technology, finance, and healthcare. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Life is convenient and safe, with excellent public transport, extensive dining options, shopping, parks, and entertainment. Housing can be expensive, particularly near central districts, so many workers choose shared accommodation or live farther from the city centre. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Employers normally submit the application to Singapore’s Ministry of Manpower. New arrivals should budget for rent, transport, food, medical insurance, and deposits, and should confirm accommodation and work-pass arrangements before relocating.