Associate - Ocean Freight

Role summary

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The Associate – Ocean Freight role supports the coordination and administration of international sea-freight shipments. Typical requirements include a bachelor's degree or relevant logistics experience, good English communication, attention to detail, customer-service skills, and working knowledge of Microsoft Office and shipment systems. The candidate is expected to prepare and check shipping documents, update shipment records, coordinate with customers, carriers, and internal teams, monitor schedules, resolve routine issues, and meet service and compliance standards. Experience in freight forwarding, export and import processes, or customer operations is advantageous. Flexibility, teamwork, accuracy, and the ability to work under time pressure are important.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. Its services include express delivery, ocean and air freight, road transportation, warehousing, customs support, e-commerce fulfillment, and supply-chain management. DHL is part of DHL Group and serves businesses ranging from small enterprises to large multinational companies. In the Philippines, the company supports international trade through freight forwarding, delivery networks, customs coordination, and logistics operations. Employees commonly work with customers, shipping lines, airlines, transport providers, and overseas DHL teams. The organization is known for its international environment, operational standards, technology use, and focus on reliability, compliance, and customer service. Compensation and benefits vary by business unit, location, experience, and employment level.