Operation Executive (Chinese Language)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Operations Executive (Chinese Language) supports daily logistics and shipment operations in Indonesia, coordinating with customers, overseas teams, transport partners, and internal departments. Requirements typically include fluent Mandarin and English, good Bahasa Indonesia communication, strong administrative and problem-solving skills, and experience in logistics, freight forwarding, customer service, or supply-chain operations. Familiarity with shipment systems, Microsoft Office, performance tracking, and operational procedures is advantageous. The successful candidate is expected to work accurately under pressure, manage multiple priorities, respond promptly to operational issues, maintain service quality, and collaborate across cultures and time zones. Flexibility for changing schedules, a customer-focused attitude, and willingness to follow DHL compliance, security, and safety standards are also important.

About the employer

DHL is a global logistics and supply-chain company operating across express delivery, freight forwarding, contract logistics, e-commerce, and international mail. It is part of DHL Group and serves businesses and consumers in more than 220 countries and territories. In Indonesia, DHL supports international express shipments, customs processes, warehousing, transportation, and supply-chain solutions for multinational and local customers. The company is known for its international network, structured operating procedures, technology-enabled shipment visibility, and focus on service reliability. Employees commonly work in multicultural teams and may coordinate with colleagues, customers, and partners across Asia-Pacific and other regions. DHL places strong emphasis on customer satisfaction, compliance, security, safety, sustainability, and professional development. A Chinese-language operations role would likely support communication with Chinese-speaking customers, regional offices, or business partners while helping maintain efficient shipment and service execution.