The Operations Supervisor is expected to lead daily operational activities, coordinate teams, monitor productivity and service quality, and ensure DHL procedures, customer commitments, and safety standards are consistently followed. Typical requirements include a diploma or bachelor’s degree, relevant experience in logistics, warehousing, transportation, or express operations, and proven ability to supervise frontline employees. Candidates should be organized, customer-focused, comfortable using operational systems and Microsoft Office, and able to work shifts, weekends, or public holidays when required. Strong communication, problem-solving, workforce planning, and performance-monitoring skills are important. Knowledge of Indonesian workplace practices and logistics processes is advantageous.
DHL is a global logistics and supply-chain company operating through divisions that include express delivery, freight forwarding, contract logistics, e-commerce, and supply-chain management. Its international network connects businesses and consumers across more than 220 countries and territories. In Indonesia, DHL supports customers with time-critical international shipping, warehousing, transportation, customs services, and integrated logistics solutions. The company is recognized for its operational scale, structured processes, technology-enabled services, and focus on customer service and compliance. Employees commonly work in fast-paced environments where safety, reliability, teamwork, and continuous improvement are central expectations. DHL also offers career paths across warehouse operations, transportation, customer service, commercial functions, technology, and management, making it a significant employer within Indonesia’s logistics and supply-chain sector.
Indonesia offers logistics and operations opportunities mainly on Java, especially around Jakarta, Surabaya, Bandung, and Semarang, where ports, airports, warehouses, manufacturers, and e-commerce hubs are concentrated. Bali provides jobs in tourism, hospitality, retail, and selected logistics services, while Sumatra, Sulawesi, and Kalimantan offer opportunities linked to commodities, ports, mining, manufacturing, and regional distribution. Culture varies across the archipelago, but respect, politeness, modest dress, community relationships, and religious awareness are important. Jakarta has the broadest career market but higher living costs and traffic; other cities may offer a slower, more affordable lifestyle. Foreign nationals generally need an employer-sponsored work visa and work authorization before employment, while tourist status does not permit working. Relocation planning should include housing, health insurance, tax registration, language support, and verification of the employment contract.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...