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Business Analyst

Australia DHL Approximately AUD $90,000–$125,000 per year, plus superannuation; actual pay depends on experience, location, and DHL’s internal salary structure.*
Job Description

DHL’s Business Analyst role in Australia typically requires experience gathering business requirements, analysing operational or commercial data, documenting processes, and translating business needs into practical system or process improvements. Candidates are generally expected to work with stakeholders across functions, prepare reports and insights, support projects, and communicate recommendations clearly. Strong analytical, problem-solving, and presentation skills are important, along with proficiency in Excel and business analysis tools; experience with SQL, reporting platforms, or logistics operations may be advantageous. A relevant degree or equivalent professional experience is commonly preferred. The role also calls for collaboration, attention to detail, adaptability, and an understanding of customer service and supply-chain environments.

Company Info

DHL is a global logistics and supply-chain company operating across international express delivery, freight forwarding, contract logistics, and e-commerce services. It is part of DHL Group and serves businesses and consumers in more than 220 countries and territories. In Australia, DHL supports customers through express shipping, warehousing, transport, customs, and supply-chain technology solutions. The company is recognised for its international network, operational scale, technology investments, and focus on sustainability. Business Analysts at DHL may work with operational teams, technology groups, customers, and management to improve efficiency, visibility, service quality, and decision-making. The organisation generally values collaboration, customer focus, continuous improvement, inclusion, and practical innovation.

Destination Guide

Australia offers strong opportunities in logistics, technology, healthcare, construction, professional services, mining, and education. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, with logistics roles also available near ports, airports, and distribution hubs. The culture is generally informal, multicultural, and workplace-focused, with emphasis on fairness, safety, and work-life balance. Lifestyle options range from beaches and outdoor activities to vibrant city life; living costs, especially housing, can be high in Sydney and Melbourne. Skilled professionals may explore employer-sponsored visas, the Skilled Independent or State Nominated pathways, and temporary graduate options where eligible. Requirements vary by occupation and change regularly, so applicants should check the Australian Department of Home Affairs website. Relocation planning should include healthcare, tax, accommodation, transport, and proof of qualifications.