The CSR-Teller handles daily branch transactions, including deposits, withdrawals, payments, account servicing, cash balancing, and customer inquiries. The role typically requires a bachelor's degree, strong numerical and communication skills, attention to detail, integrity, and basic computer proficiency. Previous banking, cash-handling, or customer-service experience is advantageous, although qualified fresh graduates may be considered. The candidate is expected to deliver courteous and efficient service, follow bank policies and regulatory controls, maintain accurate records, protect confidential information, identify customer needs, and support the branch's sales and service objectives. Flexibility to work at assigned Metro Manila branches and willingness to meet performance, compliance, and operational standards are also expected.
Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines' largest universal banks. Established in 1962, it provides retail and commercial banking, corporate finance, investment banking, treasury, remittance, credit cards, and wealth-management services to individuals, businesses, and institutions. Through its extensive branch and digital network, Metrobank serves customers across the Philippines and selected international markets. The bank is part of the Metrobank Group, which has interests in financial services and related businesses. Metrobank is known for its broad product range, established corporate presence, and emphasis on customer service, responsible banking, risk management, and digital transformation. Employees generally work in structured, regulated environments with opportunities to build experience in branch operations, relationship management, sales, compliance, and other banking functions.
The Philippines is an archipelago with varied opportunities across Luzon, Visayas, and Mindanao. Metro Manila, particularly Makati, Taguig, Quezon City, and nearby cities, is the country's main center for banking, technology, business-process services, retail, and corporate employment. Cebu and Davao also offer growing opportunities in finance, tourism, logistics, healthcare, and shared services. Filipino and English are widely used, and the culture is generally warm, family-oriented, and community-minded. Urban living offers convenience, shopping, and nightlife but may involve traffic, humidity, and higher rent; provincial areas are usually slower-paced and less expensive. Foreign nationals normally need an appropriate work visa or permit sponsored or supported by an employer. Before relocating, arrange a valid employment contract, immigration documentation, accommodation, healthcare coverage, and local tax registration. Domestic flights and ferries connect the major islands.
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