CSR - Teller, Cebu - Liloan Branch

Job Description

The CSR-Teller serves branch customers, processes deposits, withdrawals, payments, fund transfers, account services, and other over-the-counter transactions. The role requires accurate cash handling, transaction recording, customer verification, and compliance with banking procedures and controls. Candidates are generally expected to hold a bachelor's degree, preferably in business, finance, accounting, or a related field, although relevant customer-service or cashier experience may be considered. Strong communication, numeracy, attention to detail, integrity, and basic computer skills are important. The successful candidate should deliver courteous service, meet service and operational standards, identify customer needs, and support branch sales or referral activities. Flexibility to work branch hours and maintain confidentiality is also expected.

Company Info

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines' largest universal banks. Established in 1962, it provides retail and corporate banking, deposits, loans, payments, treasury, investment banking, and wealth-management services to individuals, businesses, and institutions. Its nationwide branch and digital network supports customers across major Philippine cities and provinces, including Cebu. Metrobank is known for its focus on financial stability, customer service, operational controls, and long-term relationships with clients. Employees typically work in structured banking environments where accuracy, compliance, confidentiality, and professional conduct are essential. A branch CSR-Teller contributes directly to daily customer transactions while helping maintain efficient branch operations and a positive client experience. Compensation and benefits can vary according to grade, experience, location, and company policy.

Destination Guide

The Philippines offers banking, business-process outsourcing, technology, tourism, healthcare, education, logistics, and retail opportunities. Manila is the main corporate center, while Cebu is a strong hub for banking, outsourcing, tourism, and technology; Davao and other regional cities also have growing markets. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle ranges from busy urban living to quieter coastal and provincial communities, with relatively affordable food and services but higher housing costs in major cities. Foreign nationals usually need an appropriate work visa or permit, commonly supported by an employer; requirements depend on nationality and employment type. New arrivals should arrange a valid passport, employment contract, local address, health coverage, and tax registration. Cebu offers beaches, outdoor activities, and modern amenities, although traffic and tropical weather require adjustment. Salaries should be compared carefully with housing and living costs.