CSR - Teller, New Manila Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller is responsible for processing deposits, withdrawals, payments, account transactions, and other branch services accurately and efficiently. The role also involves balancing cash, following bank controls and regulatory procedures, safeguarding customer information, and delivering courteous service. Candidates are generally expected to have a bachelor's degree, preferably in business, finance, accounting, or a related field, although relevant banking or customer-service experience may also be considered. Strong numerical ability, attention to detail, communication skills, integrity, and basic computer proficiency are important. The candidate should be comfortable working with cash, meeting service or sales targets, resolving routine customer concerns, and supporting overall branch operations. Willingness to work on-site in New Manila, Quezon City, and flexibility during busy banking periods are also expected.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines' largest universal banks. Established in 1962, it provides services to individual customers, businesses, institutions, and government-related organizations. Its offerings include deposits, consumer loans, credit cards, payments, corporate lending, investment banking, treasury services, and wealth management. Metrobank operates an extensive branch and ATM network across the country and continues to expand digital banking services through online and mobile platforms. The bank is part of the Metrobank Group, which has interests in financial services and other industries. As an employer, Metrobank offers opportunities in branch banking, operations, technology, risk, finance, sales, and customer service. Employees are generally expected to uphold strong ethical standards, comply with banking regulations, protect customer information, and provide reliable service in a competitive financial environment.