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This role supports payroll and global mobility operations within Rakuten’s HR organization. Responsibilities may include managing payroll-related processes for international employees, coordinating relocations and assignments, checking data accuracy, handling employee inquiries, preparing reports, and working with internal teams and external vendors. Candidates are expected to have experience in payroll, HR operations, global mobility, or related administration, with strong attention to detail and confidentiality. English communication skills are likely essential, while Japanese ability may be advantageous. The successful candidate should be organized, comfortable working across countries and time zones, capable of handling sensitive employee information, and able to improve processes in a fast-paced multinational environment.
Rakuten, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem that includes e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Rakuten serves consumers and businesses in Japan and international markets through a large portfolio of connected platforms, supported by its membership and loyalty programs. The company is known for its global workforce and English-language working environment in many corporate functions. Its culture emphasizes innovation, entrepreneurship, customer value, and collaboration across businesses. Corporate roles such as payroll and global mobility are important to maintaining consistent employee support as Rakuten manages a diverse, internationally distributed workforce.
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