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Business Operations and Assisstant - Device Business Department , Group Sales Division(GSD)

Japan Rakuten ¥4.5 million–¥7.0 million per year*
Job Description

This role supports business operations for Rakuten’s Device Business Department within the Group Sales Division. Responsibilities may include sales administration, preparing reports and documents, coordinating meetings, managing schedules, handling internal and external communications, and supporting device-related projects. Candidates are expected to have strong organizational and communication skills, careful attention to detail, and the ability to manage multiple priorities. Business-level Japanese and English may be useful in Rakuten’s international environment, along with proficiency in Microsoft Office or similar tools. The successful candidate should be dependable, proactive, comfortable working with different teams, and able to identify operational improvements while providing responsive support to sales and business stakeholders.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, mobile telecommunications, fintech, digital content, travel, advertising, and online services. Its businesses include Rakuten Ichiba, Rakuten Mobile, Rakuten Card, Rakuten Travel, and numerous other consumer and enterprise offerings. Rakuten promotes the concept of an integrated membership platform, allowing customers to earn and use Rakuten Points across its services. The company has a strong international presence and employs people from many countries, with English used in several corporate functions. Its working environment is generally fast-paced and collaborative, particularly in growing areas such as mobile communications, devices, digital commerce, and data-driven services.

Destination Guide

Japan is an island country with varied opportunities across Tokyo, Osaka, Nagoya, Fukuoka, Hokkaido, and Okinawa. Technology, telecommunications, finance, manufacturing, tourism, education, and customer support offer employment possibilities, while Tokyo has the largest concentration of international companies. Japanese workplace culture values punctuality, preparation, respect, teamwork, and attention to detail. Urban life is convenient, safe, and well connected by public transport, though Tokyo housing and commuting can be expensive. Regional cities often provide a more relaxed lifestyle and lower living costs. Foreign professionals generally need an appropriate work visa, commonly sponsored by their employer; requirements depend on qualifications and the role. Candidates should prepare academic records, employment documents, and sometimes proof of Japanese ability. Relocation normally involves arranging housing, residence registration, health insurance, a bank account, and a tax number. Learning everyday Japanese greatly improves communication and daily life.

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