Rakuten is seeking a Senior Project Manager to lead AI agent development within its Business Support Development Department. The role typically requires strong experience managing software or AI-related projects, including planning, delivery, stakeholder coordination, risk management, budgeting, and quality control. Candidates should be comfortable working with engineers, product teams, business users, and senior leadership, while translating business needs into practical development plans. Experience with generative AI, automation, cloud services, agile methodologies, or enterprise systems is highly valuable. Professional communication skills in English and/or Japanese, strong problem-solving ability, and the confidence to manage complex, cross-functional initiatives are expected. The successful candidate will help deliver reliable AI solutions that improve Rakuten's internal business operations.
Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Its well-known Rakuten membership and loyalty platform connects customers across many of these businesses. Rakuten is also recognized for its international outlook, large-scale technology operations, and investment in cloud computing, artificial intelligence, data, and mobile networks. Employees often work in diverse, cross-functional teams and may collaborate with colleagues and partners around the world. The company promotes innovation and offers opportunities to work on products and platforms used by millions of consumers and businesses. Corporate roles in Tokyo can involve a fast-moving environment, significant stakeholder coordination, and exposure to both Japanese and global business practices.
Japan offers strong opportunities in software engineering, artificial intelligence, data, cybersecurity, fintech, telecommunications, manufacturing, tourism, and project management. Tokyo and Osaka have the largest international job markets, while cities such as Fukuoka, Nagoya, and Sapporo can offer a more relaxed lifestyle. Japanese workplace culture values punctuality, preparation, teamwork, and respect for hierarchy, although many technology companies use more international working styles. Daily life is safe and convenient, with excellent public transport, healthcare, and food, but housing and commuting costs can be high in Tokyo. Non-Japanese citizens generally need an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services visa, sponsored by an employer. Highly skilled professionals may qualify for a faster permanent-residence route. Before relocating, arrange housing, health insurance, residence registration, banking, and tax procedures. Basic Japanese language ability is helpful even in English-speaking workplaces.
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