Project Manager - Store AI Solution Section, Incubation Office (INCO)

Role summary

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This role manages projects for AI solutions supporting Rakuten’s online store business within the Incubation Office. Responsibilities typically include defining project goals, coordinating product, engineering, business, and operations teams, managing schedules and budgets, identifying risks, and communicating progress to stakeholders. Candidates are expected to have project or product management experience, strong organizational and problem-solving skills, and the ability to work across technical and business functions. Experience with AI, data-driven services, e-commerce, or software development is advantageous. Business-level Japanese and English, strong communication skills, and comfort working in a fast-changing environment are likely important. The successful candidate should be able to turn emerging ideas into practical, scalable services.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet-services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Rakuten’s strategy is built around connecting these businesses through its membership, data, and loyalty platform. The company has a global workforce and regularly develops new products through dedicated innovation and incubation teams. Its working environment is often international, with English used extensively in many corporate and technology functions, while Japanese remains important for domestic operations. Employees may work on large-scale consumer platforms, artificial intelligence, cloud services, digital commerce, and business transformation initiatives.