The Manager, Business Improvement role is expected to identify performance opportunities, lead improvement initiatives and deliver measurable gains in efficiency, service quality and business outcomes. Requirements typically include relevant experience in business improvement, operational excellence, project or change management, strong analytical capability and experience using data to support recommendations. Candidates should be confident managing stakeholders, facilitating workshops, building business cases and translating strategy into practical action. Strong communication, commercial awareness, structured problem-solving and the ability to influence teams without direct authority are important. Experience in aviation, transport, consulting or a large, complex organisation would be advantageous. The successful candidate will be expected to manage multiple priorities, report progress clearly and promote continuous improvement across Qantas.
Qantas Airways Limited is Australia’s flag carrier and one of the world’s longest-established airlines. Founded in 1920, the Qantas Group operates domestic and international passenger services, freight operations and related aviation businesses through brands including Qantas and Jetstar. Its network connects Australian cities with destinations across Asia, Europe, North America, New Zealand and the Pacific. Qantas employs a large workforce across flight operations, engineering, customer service, airports, technology, corporate functions and commercial teams. The company places strong emphasis on safety, operational reliability, customer experience, sustainability and continuous improvement. Working for Qantas can provide exposure to a complex, highly regulated organisation where employees contribute to large-scale transformation and nationally important transport services. Corporate roles are commonly based in major Australian centres such as Sydney, Melbourne and Brisbane.
Australia is a large island continent with job opportunities in aviation, technology, healthcare, construction, education, finance, tourism and professional services. Sydney and Melbourne offer the broadest corporate markets, while Brisbane, Perth, Adelaide and Canberra may provide lower living costs or different industry strengths. Australian workplace culture is generally collaborative, direct and respectful, with strong attention to safety, inclusion and work-life balance. Lifestyle options range from beaches and major cultural events to outdoor activities, regional travel and relaxed coastal communities. Skilled migrants may explore employer-sponsored visas, the Skilled Independent or State Nominated pathways, and temporary graduate options; eligibility depends on occupation, qualifications, experience and English ability. Relocating usually requires budgeting for housing, healthcare, transport and initial settlement costs. Check current visa rules through Australia’s Department of Home Affairs and confirm employer sponsorship directly with Qantas.
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