This role leads the analysis, improvement and ongoing support of crew-management systems used for planning, rostering and operational decision-making. Requirements typically include experience managing business systems, requirements gathering, process improvement, data analysis and delivery of technology initiatives in a complex, regulated environment. Strong stakeholder management, communication and problem-solving skills are essential, along with the ability to work with technology teams, crew planning specialists and senior operational leaders. Candidates are expected to translate business needs into practical system solutions, manage competing priorities, identify risks and support reliable, efficient crew operations. Aviation, workforce management or airline technology experience would be advantageous, as would familiarity with Agile delivery, reporting tools and systems integration.
Jetstar Airways Pty Ltd is an Australian low-cost airline and part of the Qantas Group. Founded in 2003, Jetstar operates domestic and international services across Australia and connects travellers with destinations in New Zealand, Asia and the Pacific. The airline’s business model focuses on affordable fares, efficient operations and a broad network supported by digital systems, airport teams, flight crews and customer-service professionals. Jetstar is headquartered in Melbourne and employs people across corporate, operational, engineering, airport and customer-facing functions. As a Qantas Group company, it benefits from the resources and aviation expertise of one of Australia’s largest airline groups while maintaining its own value-focused brand and operating culture. Employees generally work in a fast-paced environment where safety, reliability, commercial discipline, teamwork and continuous improvement are strongly emphasised.
Australia offers opportunities in aviation, technology, engineering, healthcare, construction, education, hospitality and professional services, with major employment centres in Sydney, Melbourne, Brisbane, Perth and Adelaide. The culture is generally informal, practical and multicultural, with emphasis on workplace fairness, safety and work-life balance. Lifestyle varies from busy city living to coastal, regional and outdoor-oriented communities; housing and transport costs can be high in major cities. Skilled workers usually need an appropriate visa, such as an employer-sponsored visa, skilled migration visa or working holiday visa, depending on nationality, age, occupation and qualifications. Applicants should check current requirements with the Australian Department of Home Affairs. Relocation planning should include health insurance, tax registration, accommodation, banking and recognition of qualifications. Melbourne is particularly relevant for Jetstar roles and offers strong transport, cultural, sporting and dining options.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...