The Executive Assistant supports hotel leadership by coordinating schedules, meetings, correspondence, reports, travel arrangements, confidential records and administrative follow-up. Candidates should have strong organization, communication and time-management skills, excellent attention to detail, and proficiency in Microsoft Office and hotel administration systems. Previous experience as an executive assistant, personal assistant or in hotel operations is typically expected. The role requires discretion, professional presentation, sound judgment, flexibility and the ability to manage multiple priorities in a busy hospitality environment. Fluency in English is important, while knowledge of Malay or other local languages is an advantage. The successful candidate is expected to work independently, anticipate management needs, maintain confidentiality and build effective relationships with guests, colleagues and business partners.
Sheraton Kota Kinabalu is an internationally positioned hotel in Sabah, Malaysia, operating under the Sheraton brand of Marriott International. The property serves business travelers, leisure guests, groups and events, offering accommodation, dining, meeting facilities and guest services in the center of Kota Kinabalu. Sheraton hotels are known for welcoming public spaces, business-friendly amenities and a community-focused approach that connects guests with the destination. As part of Marriott International, the hotel benefits from global operating standards, structured training, career-development programs and employee opportunities across a large international hospitality network. Employees generally work in a multicultural environment where service quality, teamwork, professionalism, guest satisfaction and brand standards are emphasized. The hotel is also well placed for access to Sabah’s waterfront, markets, shopping areas and nearby island attractions.
Kota Kinabalu is located on Malaysian Borneo, on the island of Sabah, rather than on Peninsular Malaysia. The city offers opportunities in hotels, restaurants, tourism, retail, healthcare, education, aviation, logistics and marine activities. Sabah’s culture is diverse, combining Malay, Chinese and many Indigenous communities, with festivals, local markets and excellent seafood. Lifestyle is generally relaxed and outdoor-oriented, with access to beaches, Mount Kinabalu, rainforest and nearby islands such as Gaya and Manukan. Living costs are usually lower than in Kuala Lumpur, although central housing and imported goods can be expensive. Foreign employees normally need an employer-sponsored Employment Pass, and the employer handles much of the application process; approval must be obtained before starting work. Applicants should verify visa rules, contract benefits, accommodation, healthcare and relocation support with the hotel. English is widely used in tourism, while Malay is valuable for daily life.
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