Admin Executive

Job Description

The Admin Executive is expected to provide reliable administrative and operational support to the hotel or office team. Typical requirements include previous experience in administration, hospitality, customer service, or a related field; good written and spoken English; strong computer skills, particularly Microsoft Office; and excellent organization and time management. Knowledge of local business practices and additional languages may be advantageous. The successful candidate should manage correspondence, records, schedules, reports, purchasing, invoices, and general office coordination accurately and discreetly. Marriott or citizenM experience is not essential, but the candidate should demonstrate professionalism, initiative, attention to detail, confidentiality, adaptability, and a service-oriented attitude. The role may also involve coordinating with departments, supporting managers, and handling multiple priorities in a fast-paced hotel environment.

Company Info

citizenM is an international hotel company known for offering modern, design-led hotels in convenient city and airport locations. Its concept focuses on providing comfortable beds, compact but highly functional rooms, self-service technology, lively social spaces, and efficient service at an accessible price. The brand promotes a relaxed, informal atmosphere rather than traditional full-service hospitality, with staff encouraged to be friendly, practical, and guest-focused. A citizenM property in Kuala Lumpur would serve business and leisure travellers visiting Malaysia’s capital, offering access to transport links, shopping areas, offices, restaurants, and cultural attractions. Employees typically work in a collaborative environment where flexibility, digital confidence, problem-solving, and genuine interaction with guests are valued. The company operates internationally, so opportunities may suit candidates interested in hotel administration and future mobility within the hospitality sector.

Destination Guide

Malaysia offers varied employment opportunities in hospitality, tourism, administration, retail, technology, finance, education, and healthcare. Kuala Lumpur is the main business hub, while Penang, Langkawi, Sabah, and Sarawak provide strong tourism and service-sector prospects. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences reflected in food, festivals, languages, and daily life. The lifestyle is generally affordable, with excellent food, modern shopping, public transport in major cities, and easy access to beaches, rainforests, and islands. Foreign employees normally need an employment pass sponsored by their employer; working before approval is not permitted. Applicants should confirm eligibility, salary thresholds, and documentation with the Malaysian Immigration Department or their employer. Relocation costs vary, but newcomers should budget for accommodation deposits, insurance, transport, and initial living expenses. Kuala Lumpur is convenient and urban, while island destinations offer a slower pace but fewer professional services and potentially higher seasonal costs.