Banquet Operations Supervisor

Job Description

The Banquet Operations Supervisor coordinates weddings, conferences, meetings, and other events, ensuring smooth service from setup through breakdown. Requirements typically include previous banquet, hotel, or restaurant experience; strong knowledge of food and beverage service; basic computer and inventory skills; and good English communication. A hospitality diploma or equivalent experience is advantageous. The successful candidate should be organized, guest-focused, physically able to work long shifts, and comfortable supervising servers and coordinating with kitchen, housekeeping, engineering, and event teams. Marriott expects professional grooming, attention to detail, calm problem-solving, reliable leadership, and flexibility to work weekends, holidays, and varying schedules while maintaining brand and safety standards.

Company Info

Sheraton Senggigi Beach Resort is a beachfront resort on Lombok’s west coast, operated under the Sheraton brand and part of Marriott International. The property combines accommodation, restaurants, event facilities, leisure amenities, and access to Senggigi’s beaches and surrounding natural attractions. It serves holidaymakers, families, groups, weddings, and business travelers. As a Marriott property, it generally follows international standards for guest service, training, safety, operational consistency, and employee conduct. The resort’s banquet team supports meetings, celebrations, conferences, and social events, working closely with food and beverage, culinary, front office, and sales departments. Employees can gain experience in a multicultural hospitality environment while living in one of Indonesia’s popular island destinations. Specific benefits, accommodation arrangements, and employment terms depend on the vacancy and the candidate’s contract.

Destination Guide

Lombok is an Indonesian island known for Senggigi’s beaches, Mount Rinjani, traditional Sasak culture, and a quieter pace than nearby Bali. Hospitality provides many opportunities in resorts, restaurants, events, diving, wellness, and tourism services, especially in Senggigi, Kuta Mandalika, and the Gili Islands. Daily life is generally affordable, though imported goods and premium housing can be costly. Local culture is predominantly Muslim, so respectful clothing and behavior are important, particularly outside resort areas. Staff housing or transport may be offered, but this should be confirmed before accepting a job. Foreign nationals normally need an employer-sponsored work authorization and the appropriate Indonesian work and stay visa; working on a tourist visa is not permitted. Employers usually handle much of the application process. Candidates should verify salary, benefits, accommodation, insurance, contract terms, and relocation costs directly with the resort.