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Assistant Front Office Manager

Thailand Royal Orchid Sheraton Riverside Hotel Bangkok THB 35,000–55,000 per month, plus potential service charge, bonuses, and Marriott employee benefits*
Job Description

The Assistant Front Office Manager supports the Front Office Manager in overseeing reception, concierge, guest services, and daily hotel operations. Responsibilities include supervising associates, coordinating arrivals and departures, resolving guest concerns, monitoring service standards, handling cash and system procedures, and supporting training and scheduling. Candidates should have previous front-office or supervisory experience in a hotel, strong knowledge of Opera or similar property-management systems, excellent English communication skills, and a professional, guest-focused attitude. Thai language ability and experience with Marriott or other international hotel brands are advantageous. The role requires flexibility to work shifts, weekends, and public holidays, along with strong leadership, organization, and problem-solving skills.

Company Info

Royal Orchid Sheraton Riverside Hotel Bangkok is an upscale Marriott-managed hotel located beside the Chao Phraya River in Bangkok. The property serves international leisure travelers, business guests, groups, and events, offering guest rooms and suites, restaurants and bars, meeting facilities, recreational amenities, and river views. As part of Sheraton Hotels & Resorts, the hotel follows international hospitality standards while incorporating local Thai service and culture. Employees typically work in a multicultural environment with access to Marriott’s global training, career-development, travel, and associate-benefit programs. The hotel’s riverside setting and connection to Bangkok’s major attractions make it a prominent choice for visitors seeking full-service accommodation in the city. Front-office leaders are expected to deliver consistent guest service, support team performance, and represent the Marriott brand professionally.

Destination Guide

Thailand offers strong hospitality opportunities on islands and coastal destinations such as Phuket, Koh Samui, Koh Phangan, Krabi, and Koh Chang. Hotels, resorts, restaurants, wellness properties, and tour companies regularly recruit front-office, food-and-beverage, housekeeping, spa, and management staff, especially during the high season from November to April. Thai culture values politeness, respect, patience, and a calm service style. Island living brings warm weather, beaches, outdoor activities, and a relaxed lifestyle, although transport, housing, and healthcare may be more limited than in Bangkok. Foreign nationals generally need a job offer, a Non-Immigrant B visa, and a Thai work permit; employers usually assist with the process. Candidates should confirm salary, accommodation, service charge, meals, insurance, and visa support before relocating. Bangkok is not an island but is a useful base for travel and career progression.

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