The Team Leader – In Room Dining supervises daily room-service operations, coordinates order taking and delivery, allocates team duties, checks presentation and service standards, and responds to guest requests or complaints. Candidates should have hotel or restaurant experience, preferably in in-room dining or a supervisory position, strong communication skills, good knowledge of food and beverage service, and the ability to use basic systems and handle cash or billing procedures. The role requires a guest-focused attitude, professional grooming, attention to detail, teamwork, and flexibility to work rotating shifts, weekends, and holidays. Leadership, problem-solving, and the ability to remain calm during busy periods are important expectations.
Sheraton Manila Hotel at Newport World Resorts is a full-service international hotel serving business and leisure travelers near Manila’s Ninoy Aquino International Airport. It operates under the Sheraton brand, part of Marriott International, one of the world’s largest hospitality companies. The hotel offers guest rooms, restaurants, in-room dining, meeting facilities, leisure amenities, and access to the entertainment and retail attractions of Newport World Resorts. Marriott properties generally emphasize warm hospitality, consistent service standards, teamwork, inclusion, and employee development. Staff may receive structured training, career mobility within Marriott, uniforms, meals, statutory benefits, and service-charge participation, depending on local policy and employment terms. As a team leader, the successful candidate would contribute directly to guest satisfaction while supporting associates and maintaining Sheraton’s operational standards.
The Philippines offers hospitality opportunities across Metro Manila, Cebu, Boracay, Palawan, Bohol, and other resort destinations. Manila provides the widest range of hotel, restaurant, casino, and corporate roles, while island locations suit people seeking a slower, outdoor-focused lifestyle. Filipino culture is welcoming, family-oriented, and strongly shaped by community, festivals, music, and excellent English communication. Living costs vary: Manila is more expensive and busy, whereas provincial islands are generally cheaper but may have fewer services and career options. Local applicants need appropriate employment documents and government benefits registration. Foreign workers usually require an employer-sponsored Alien Employment Permit and a valid work visa, commonly a 9(g) pre-arranged employee visa. Confirm requirements with the employer and Philippine immigration authorities before relocating. Reliable healthcare, transport, internet, and housing should also be checked in the chosen destination.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...