The Director of Sales leads the hotel’s sales strategy, revenue-generating activities, and market development. Requirements typically include extensive experience in hotel sales, strong knowledge of luxury hospitality, proven leadership ability, and fluency in Japanese and English. The candidate is expected to build relationships with corporate clients, travel agencies, event planners, and international accounts; develop business plans; achieve revenue targets; coach the sales team; and represent The Ritz-Carlton Osaka professionally. Strong negotiation, communication, analytical, and networking skills are essential, along with a thorough understanding of the Osaka and wider Japanese luxury travel markets.
The Ritz-Carlton Osaka is a luxury hotel operated by Marriott International, one of the world’s largest hospitality companies. Located in Osaka’s Umeda district, the hotel offers refined accommodation, fine dining, spa services, meeting facilities, and highly personalized guest experiences inspired by Ritz-Carlton’s global service standards. Marriott International manages a broad portfolio of hotels and resorts across numerous brands and countries, providing career opportunities in hospitality, sales, operations, finance, and leadership. The Ritz-Carlton places strong emphasis on service excellence, employee development, professional presentation, and anticipating guest needs. In this role, the Director of Sales would contribute to the hotel’s commercial performance while maintaining relationships with important corporate, leisure, group, and luxury travel partners in Japan and internationally.
Japan offers strong opportunities in luxury hotels, tourism, restaurants, technology, education, manufacturing, and international business. Osaka is a lively, well-connected city known for friendly local culture, excellent food, shopping, nightlife, and comparatively manageable living costs than Tokyo. Japanese workplaces value punctuality, respect, teamwork, and careful communication; knowledge of Japanese is highly beneficial, particularly in hospitality. Employees should budget for rent, transport, health insurance, pension, and taxes, although public transportation is reliable and extensive. Foreign professionals generally need employer sponsorship for a work status such as Engineer/Specialist in Humanities/International Services, or another category suited to their role and qualifications. Applicants should confirm visa eligibility, required documents, and relocation support with Marriott before accepting an offer. Osaka has four distinct seasons, efficient public services, and convenient access to Kyoto, Kobe, Nara, and Kansai International Airport.
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