The Director of Sales & Marketing leads the hotel’s commercial strategy, including sales, marketing, public relations, revenue growth, account development, and brand positioning. The role typically requires substantial experience in luxury hotel sales and marketing, strong knowledge of the Japanese and international markets, commercial leadership skills, and fluency in Japanese and English. The successful candidate is expected to build valuable client and partner relationships, develop and execute annual business plans, meet revenue targets, coach the commercial team, manage budgets, and represent The Ritz-Carlton Osaka professionally. Excellent communication, negotiation, analytical, and networking skills are essential, along with a strong understanding of luxury hospitality standards.
The Ritz-Carlton Osaka is a luxury hotel operated by Marriott International, one of the world’s largest hospitality companies. Located in Osaka’s Umeda district, the hotel combines European-inspired elegance with Japanese hospitality and offers refined accommodation, restaurants, meeting facilities, spa services, and personalized guest experiences. The Ritz-Carlton brand is known for exceptional service, attention to detail, and a strong culture of anticipating guest needs. Marriott provides employees with access to international career opportunities, professional development, hospitality training, and global employee benefits, subject to local policies. In this role, the successful candidate would support the hotel’s commercial performance while protecting the standards and reputation associated with The Ritz-Carlton name.
Japan offers strong opportunities in tourism, luxury hotels, restaurants, technology, education, manufacturing, and international business. Major employment centers include Tokyo, Osaka, Kyoto, Nagoya, and Fukuoka; Osaka is especially attractive for hospitality professionals because of its international visitors, food culture, and large convention market. Japanese workplaces value punctuality, respect, teamwork, careful communication, and attention to detail. Life in Japan is generally safe and convenient, with excellent public transport, varied food, seasonal festivals, and a mix of modern city living and traditional communities. Foreign workers normally need an appropriate work visa sponsored by an employer, with requirements depending on the role and qualifications. Relocating usually involves securing a Certificate of Eligibility, arranging housing, registering an address, obtaining health insurance, and learning basic Japanese. Costs are highest in Tokyo, while Osaka can offer a more manageable balance of salary and living expenses.
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