The Reservations Supervisor oversees room reservations, guest inquiries, booking accuracy, rate and availability updates, and coordination with Front Office and Revenue teams. Candidates should have hotel reservations or front-office experience, strong communication and organizational skills, and familiarity with property-management or central-reservation systems. Good English is typically required; knowledge of Malay and other languages is an advantage. The role expects leadership, attention to detail, commercial awareness, and the ability to resolve booking issues professionally while meeting occupancy and revenue targets. Flexibility for shifts, weekends, and public holidays is also expected.
Courtyard by Marriott is Marriott International’s hotel brand designed for business and leisure travelers seeking practical comfort, modern facilities, and reliable service. Courtyard properties typically provide guestrooms, meeting spaces, food and beverage outlets, fitness facilities, and technology-focused work areas. Courtyard by Marriott Subang is located in Subang Jaya, Selangor, within a developed commercial area near business districts, shopping centers, transportation links, and Kuala Lumpur. The hotel operates within Marriott’s global hospitality network, giving employees access to established service standards, structured training, and potential international career opportunities. Staff are generally expected to deliver warm, efficient guest service while working collaboratively across departments. Benefits and employment terms vary according to the local contract, role, and company policy.
Malaysia offers hospitality, tourism, aviation, retail, technology, and service-sector opportunities, especially around Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. Its culture blends Malay, Chinese, Indian, Indigenous, and international influences, with diverse food, festivals, and generally welcoming communities. Lifestyle costs vary: Kuala Lumpur and Subang are convenient but costlier, while many island destinations offer a slower, more outdoor-focused pace. Malaysia’s islands, beaches, rainforests, and historic towns provide excellent leisure options, although tropical heat and monsoon seasons affect some locations. Foreign employees usually need an employer-sponsored Employment Pass, and the company must meet immigration requirements before work begins. Relocating commonly involves securing an employment contract, passport validity, medical or background documents where required, accommodation, and local banking arrangements. Check current immigration rules and whether the employer provides housing, transport, flights, insurance, or relocation support.
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