The Supervisor, Banquet Operations oversees banquet and wedding-service activities, ensuring smooth event setup, guest service, team coordination, and compliance with hotel standards. The role requires experience in banquet, hotel, restaurant, or event operations, strong organizational and communication skills, and the ability to supervise staff during busy functions. Japanese-language proficiency is essential, while English communication is advantageous in this international hotel environment. The successful candidate is expected to coordinate closely with kitchen, event sales, housekeeping, and engineering teams; handle guest requests professionally; monitor service quality and safety; train team members; and resolve operational issues promptly. Flexibility to work shifts, weekends, holidays, and extended hours during weddings and large events is expected.
Sheraton Grande Tokyo Bay Hotel is a large international resort hotel located in Urayasu, Chiba, near Tokyo Disneyland and Tokyo DisneySea. It operates under the Sheraton brand, part of Marriott International, one of the world's largest hospitality companies. The hotel serves leisure travelers, families, business guests, tour groups, and wedding clients, offering extensive accommodation, restaurants, meeting facilities, banquet venues, and recreational amenities. Its location and event facilities create a fast-paced environment with strong demand for weddings, celebrations, conferences, and group functions. Employees typically work within Marriott's global service culture, which emphasizes guest satisfaction, teamwork, inclusion, professional development, and consistent operating standards. The property provides opportunities to build experience in luxury hospitality, large-scale events, food and beverage operations, and international guest service.
Japan offers job opportunities in hotels, restaurants, tourism, education, technology, manufacturing, healthcare, and customer service. Hospitality roles are concentrated in Tokyo, Osaka, Kyoto, Okinawa, Hokkaido, and major resort areas. Japanese workplace culture values punctuality, respect, teamwork, careful communication, and attention to detail; learning workplace Japanese is highly beneficial. Life in Japan is generally safe and convenient, with excellent public transport, reliable services, and varied food and entertainment, although Tokyo-area housing and commuting can be expensive. Foreign workers normally need an appropriate work visa sponsored by an employer, and requirements depend on the occupation, qualifications, and contract. Before relocating, candidates should confirm visa eligibility, accommodation, health insurance, taxes, transportation, and residence registration. Japan is an island nation rather than a single island, with Honshu, Hokkaido, Kyushu, Shikoku, and Okinawa among its main regions.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...