The Senior Marketing Communications Manager is expected to lead the hotel’s public relations, media relations, brand communications, content, social media and promotional campaigns. Candidates typically need a degree in marketing, communications, public relations or hospitality, along with several years of experience in hotel marketing or a related luxury brand environment. Strong writing, presentation, digital marketing, media networking and project-management skills are important. The role requires creativity, commercial awareness and the ability to manage agencies, events and multiple deadlines. The successful candidate should represent JW Marriott professionally, strengthen its reputation, generate positive publicity, support revenue goals and work closely with sales, rooms, food and beverage and senior management teams.
JW Marriott Hotel Surabaya is a luxury full-service hotel located in the heart of Surabaya, East Java’s commercial and business centre. It is part of JW Marriott, Marriott International’s premium hospitality brand, known for refined service, spacious accommodation, restaurants, wellness facilities and business and event services. The hotel serves corporate travellers, leisure guests, wedding parties, conferences and international visitors. As a major Marriott property, it follows global standards for guest experience, brand presentation, ethics, training and operational performance while responding to the local market. Employees generally work in a multicultural hospitality environment and collaborate across departments including rooms, food and beverage, sales, finance, engineering and marketing communications. The hotel’s location provides access to Surabaya’s shopping, dining, historic and business districts, as well as transport connections across East Java.
Indonesia offers varied opportunities across its main islands. Java, including Surabaya and Jakarta, has the broadest corporate, hotel, manufacturing and education markets, with busy urban lifestyles and relatively strong transport links. Bali is especially attractive for resort, tourism, wellness and events careers, although housing can be expensive in popular areas. Sumatra, Kalimantan, Sulawesi and Lombok offer growing opportunities in hospitality, energy, agriculture, mining and regional commerce, often with a slower pace and lower living costs. Indonesian culture values respect, community, modesty and relationship-building; learning basic Bahasa Indonesia is highly beneficial. Lifestyle ranges from modern city living to beaches, mountains and island communities, with excellent local food and diverse religious traditions. Foreign employees normally need an employer-sponsored work permit and appropriate limited-stay visa, arranged before employment begins. Relocation planning should cover housing, health insurance, tax registration, transport and school needs where relevant.
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