Learning and Development Coordinator

Job Description

The Learning and Development Coordinator supports employee training across The Westin Tokyo. Responsibilities typically include coordinating orientation and development programs, scheduling classes, preparing training materials, maintaining attendance and learning records, communicating with departments, and assisting trainers and managers. Candidates are expected to have strong organization, communication, and administrative skills, with confidence using Microsoft Office and learning-management systems. Previous experience in hotel operations, human resources, or workplace training is advantageous. Fluency in Japanese is generally essential, while business-level English is highly desirable. The successful candidate should be approachable, detail-oriented, discreet with employee information, and comfortable working with colleagues from diverse backgrounds in a busy luxury-hotel environment.

Company Info

The Westin Tokyo is a luxury hotel in Ebisu, Tokyo, known for its European-inspired design, refined dining, extensive meeting facilities, and wellness-focused guest experience. It operates under the Westin Hotels & Resorts brand, part of Marriott International, one of the world's largest hospitality companies. Westin promotes wellbeing through its sleep, fitness, nutrition, and mindfulness programs, while providing upscale accommodation and personalized service for international and domestic travelers. Employees benefit from working within Marriott's global network, which offers structured training, internal mobility, employee travel programs, and opportunities across many hotel brands and countries. The hotel serves leisure guests, business travelers, weddings, conferences, and long-stay visitors, making it a diverse workplace where strong service standards, teamwork, cultural awareness, and professional development are important.

Destination Guide

Japan offers hospitality, tourism, teaching, technology, engineering, healthcare, and customer-service opportunities, especially in Tokyo, Osaka, Kyoto, Hokkaido, and Okinawa. The culture values punctuality, respect, cleanliness, teamwork, and careful attention to detail. Tokyo provides excellent public transport, international communities, restaurants, and entertainment, but housing and daily expenses can be high. Workplaces may be formal and hierarchical, and Japanese language ability is a major advantage outside international companies. Foreign employees generally need a sponsored work visa; hotel training and coordination roles may require an appropriate Engineer/Specialist in Humanities/International Services status, depending on duties and qualifications. Applicants should secure an employment offer before applying, prepare translated documents, and confirm eligibility with immigration authorities. Relocation costs, guarantor requirements, residence registration, health insurance, pension, and local tax should be planned in advance.