The Operations Manager supports the smooth running of Courtyard by Marriott Manado across guest services, food and beverage, housekeeping, engineering, and other hotel functions. Candidates are generally expected to have hotel operations or supervisory experience, strong communication skills, commercial awareness, and the ability to lead multicultural teams. A hospitality degree or equivalent experience is advantageous. The role requires hands-on leadership, attention to service standards, sound problem-solving, staff coaching, budget awareness, and coordination with department heads. The successful candidate should be guest-focused, organized, adaptable, and comfortable working shifts, weekends, and public holidays while maintaining Marriott brand standards and Indonesian employment requirements.
Courtyard by Marriott is Marriott International’s business-focused hotel brand, designed for both business and leisure travelers seeking practical comfort, reliable service, and modern facilities. Courtyard by Marriott Manado is located in North Sulawesi, a region known for diving, volcanic landscapes, and growing tourism activity. The property is part of Marriott International, one of the world’s largest hospitality companies, with a broad portfolio of hotels and resorts across many countries. Marriott emphasizes guest satisfaction, operational consistency, ethical conduct, inclusion, and employee development. Staff typically work within structured brand standards while serving local and international guests. Benefits and working conditions vary by property and local employment regulations.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Sumatra, and Sulawesi, particularly in hotels, resorts, restaurants, diving, wellness, and tourism management. Manado, on Sulawesi, has a relaxed coastal lifestyle, affordable living compared with Bali, welcoming local communities, and excellent access to Bunaken National Park. Indonesian culture values hospitality, family, respect for elders, and religious diversity; learning basic Bahasa Indonesia is highly useful. Living costs vary, with Bali and Jakarta generally more expensive than Manado. Foreign nationals normally need an employer-sponsored work visa and work permit, commonly arranged through the hiring company; working on a tourist visa is not permitted. Candidates should confirm sponsorship, contract terms, health insurance, accommodation, tax obligations, and relocation support before accepting an offer. Domestic flights connect Manado with major Indonesian cities, while international access is available through Sam Ratulangi Airport.
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