Supervisor-Loss Prevention

Job Description

The Supervisor-Loss Prevention supports the protection of guests, employees, hotel property, and company assets at Courtyard by Marriott Manado. Typical requirements include relevant hotel security or loss-prevention experience, supervisory ability, good communication skills, sound judgment, basic report-writing and computer skills, and knowledge of emergency procedures. Experience with CCTV, access control, incident investigations, fire safety, and local security regulations is advantageous. The successful candidate is expected to lead security officers professionally, monitor daily operations, respond calmly to incidents, maintain accurate records, support emergency drills, and work closely with hotel departments and local authorities. Flexibility is essential, as the role normally involves rotating shifts, weekends, public holidays, and occasional overnight duty.

Company Info

Courtyard by Marriott is Marriott International's hotel brand designed for business and leisure travelers seeking practical comfort, reliable service, and modern facilities. Courtyard by Marriott Manado is located in North Sulawesi, a region known for its coastline, diving, and growing tourism sector. The hotel typically provides guest rooms, dining, meeting facilities, fitness amenities, and professional hospitality services for domestic and international visitors. As part of Marriott International, the property operates within global standards for guest service, workplace conduct, safety, training, and operational performance. Employees may benefit from structured development opportunities, international brand exposure, associate discounts, and a multicultural working environment. The loss-prevention team plays an important role in maintaining a safe, secure, and welcoming experience for guests and colleagues while protecting hotel assets.

Destination Guide

Indonesia offers hospitality, tourism, security, food and beverage, engineering, and marine-related opportunities across islands such as Java, Bali, Sumatra, Sulawesi, and Lombok. Manado, on Sulawesi, has a relaxed coastal lifestyle, warm weather, affordable local food, and excellent access to Bunaken National Park, diving, beaches, and mountain scenery. Indonesian culture values courtesy, community, religious diversity, and respectful workplace relationships; learning basic Bahasa Indonesia is highly useful. Living costs are generally lower than in Jakarta or Bali, though imported goods and accommodation in tourist areas may cost more. Foreign nationals normally need an Indonesian employer to sponsor the appropriate work authorization, including a work permit process and KITAS, before starting employment. Tourist visas do not authorize work. Candidates should confirm salary, housing, insurance, transport, relocation support, and visa responsibility directly with the employer.