The Guest Experience Expert supports front-desk operations, including guest arrivals and departures, reservations, payments, requests, and providing accurate information about hotel services and Singapore. The role requires a friendly, confident manner, good spoken English, clear communication, basic computer skills, and a professional appearance. Hospitality, customer-service, or front-office experience is helpful but may not be essential for the i-Job program. Candidates should be comfortable working shifts, weekends, and public holidays, remain calm under pressure, and take initiative to resolve guest concerns. A genuine interest in creating memorable experiences, teamwork, reliability, and willingness to learn Marriott systems and service standards are expected.
Singapore Marriott Tang Plaza Hotel is a luxury Marriott International property located on Orchard Road, Singapore’s major shopping and entertainment avenue. The hotel serves business and leisure travellers with guestrooms, dining outlets, meeting facilities, concierge and front-office services, fitness and wellness amenities, and event spaces. Marriott International is one of the world’s largest hospitality companies, operating and franchising a broad portfolio of hotels and resorts across many countries. The company is known for structured training, international career opportunities, customer-focused service standards, and a strong emphasis on teamwork and professional development. In this role, employees gain practical experience in hotel operations while representing both the Tang Plaza Hotel and the Marriott brand.
Singapore is a compact, highly connected island city with opportunities in hotels, restaurants, tourism, aviation, retail, finance, technology, healthcare, and logistics. Its multicultural society blends Chinese, Malay, Indian, and international influences, with English widely used at work. Life is convenient and safe, though accommodation and daily expenses can be high; public transport is excellent, and neighbourhoods offer varied food and entertainment. Most foreign employees need a valid work pass arranged or supported by an employer. Hospitality roles may use permits, S Passes, or other applicable passes depending on salary, qualifications, and government quotas. Candidates should confirm eligibility with Marriott and Singapore’s Ministry of Manpower before relocating. Prepare recognised qualifications, references, a passport, and realistic housing and budgeting plans.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...