Captain

Job Description

The Captain leads daily restaurant service, welcomes guests, assigns duties, coordinates with the kitchen, takes or oversees orders, and ensures food and beverages are delivered accurately and promptly. Candidates should have experience in hotel or restaurant operations, strong knowledge of service standards, good communication skills, and the ability to handle guest requests professionally. Familiarity with point-of-sale systems, food safety, and basic beverage knowledge is beneficial. The role requires a polished appearance, teamwork, attention to detail, and flexibility to work shifts, weekends, and public holidays. The successful candidate is expected to coach team members, resolve service issues, maintain cleanliness, and consistently deliver a welcoming Marriott guest experience.

Company Info

Four Points by Sheraton Puchong is a Marriott International hotel located in Puchong, Selangor, Malaysia. The property serves business and leisure travelers, offering comfortable accommodation, dining facilities, meeting spaces, and recreational amenities. Four Points is Marriott’s approachable, contemporary brand, known for friendly service, practical comfort, local food and beverage experiences, and its Best Brews program. As part of Marriott International, the hotel provides employees with structured operating standards, training opportunities, and potential career mobility across a global hospitality network. The Puchong location benefits from access to commercial areas, shopping centers, offices, and transport links around the Klang Valley. A Captain working there would support front-line restaurant service while representing the hotel’s focus on reliable, personable hospitality.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur and Selangor, as well as resort destinations such as Langkawi, Penang, Sabah, and Sarawak. Hotel, restaurant, housekeeping, engineering, and tourism roles are common, with stronger seasonal demand on popular islands. Local culture is multicultural, combining Malay, Chinese, Indian, and indigenous traditions; respect for religion, modest dress, and courteous communication are important. Living costs are moderate, though central Kuala Lumpur and resort islands can be more expensive. Malaysia has beaches, rainforests, excellent food, and convenient domestic flights, buses, and ferries. Foreign employees generally need an employment pass or other employer-sponsored work authorization, and should not work on a tourist entry. Employers typically guide the visa process, medical checks, and relocation paperwork. Candidates should confirm accommodation, transport, insurance, salary, service charge, and contract conditions before moving.