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F&B Service Expert

Australia The Westin Melbourne Approximately AUD $24–$32 per hour, plus penalty rates, service-related benefits and applicable allowances*
Job Description

The F&B Service Expert supports smooth food and beverage operations across restaurants, bars, events and room service at The Westin Melbourne. Requirements typically include previous hospitality or customer-service experience, strong communication skills, professional presentation, availability for varied shifts, and the legal right to work in Australia. The successful candidate is expected to welcome guests warmly, take accurate orders, deliver food and drinks efficiently, maintain cleanliness and service standards, process payments correctly, and respond positively to guest requests. A genuine interest in hospitality, teamwork, attention to detail and the ability to remain composed during busy periods are important.

Company Info

The Westin Melbourne is a luxury hotel located in the heart of Melbourne, close to major shopping, cultural, business and sporting attractions. It operates under the Westin Hotels & Resorts brand, part of Marriott International, one of the world's largest hospitality companies. Westin focuses on guest wellbeing through its Sleep Well, Eat Well, Move Well and Feel Well philosophies. The hotel provides accommodation, dining, conference and event services for leisure travellers, corporate guests and groups. Employees generally work in a polished, guest-focused environment with access to Marriott's international hospitality network, training opportunities and potential career mobility. The property values attentive service, professionalism, teamwork and creating a restorative experience for guests visiting Melbourne.

Destination Guide

Australia offers hospitality opportunities in hotels, resorts, restaurants, cafés, bars and event venues, particularly in Melbourne, Sydney, Brisbane, Perth, Queensland and regional tourism destinations. The culture is generally relaxed, multicultural and direct, while workplaces expect punctuality, teamwork, inclusiveness and responsible service of alcohol. Melbourne provides excellent dining, arts, sport and public transport, although rent and living costs can be high. International applicants need a visa with suitable work rights, such as a Working Holiday visa, skilled visa, employer-sponsored visa or another eligible temporary pathway. Requirements vary by nationality, age, occupation and sponsorship. Before relocating, confirm visa conditions, tax and superannuation obligations, health insurance, accommodation and employment eligibility. Hospitality work may involve evenings, weekends and public holidays, with penalty rates potentially applying under Australian workplace laws and awards.

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