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Front Office Supervisor

Philippines Four Points by Sheraton Palawan Puerto Princesa PHP 22,000–PHP 35,000 per month, potentially with service charge, meals, accommodation, or other hotel benefits*
Job Description

The Front Office Supervisor supports the daily operation of the hotel’s reception and guest-services team. Typical requirements include hotel or hospitality experience, strong communication skills, familiarity with reservations and property-management systems, and the ability to lead staff during busy periods. The candidate is expected to supervise check-in and check-out, handle guest requests and complaints professionally, coordinate with housekeeping and other departments, maintain accurate cash and room records, and uphold Marriott service standards. Flexibility for shifting schedules, weekends, and holidays is essential. A calm, well-groomed, organized, and guest-focused approach is expected, together with the ability to coach colleagues and make sound decisions independently.

Company Info

Four Points by Sheraton Palawan Puerto Princesa is a Marriott-affiliated hotel located in Puerto Princesa, Palawan, a popular gateway to the province’s beaches, lagoons, and natural attractions. Four Points by Sheraton is Marriott International’s approachable, full-service brand, known for comfortable accommodation, relaxed social spaces, local food and drinks, and practical amenities for both leisure and business travelers. The Puerto Princesa property serves domestic and international visitors and typically offers guest rooms, dining facilities, meeting or event services, recreational areas, and access to the region’s tourism activities. As part of the Marriott network, the hotel is expected to follow established standards for guest service, safety, training, and operational quality. Exact benefits, staffing arrangements, and employment terms depend on the property and local management.

Destination Guide

The Philippines is an archipelago with strong employment opportunities in hotels, resorts, restaurants, travel services, retail, healthcare, education, BPO, and technology. Palawan, especially Puerto Princesa, offers a relaxed lifestyle, affordable local food, warm weather, and easy access to beaches, diving sites, islands, and nature tours, although salaries and specialized services may be more limited than in Manila or Cebu. Filipino culture is generally welcoming, family-oriented, and English-friendly. Employees should expect tropical weather, occasional heavy rain, and a slower pace outside major cities. Foreign nationals need an employer-sponsored work permit and usually a 9(g) pre-arranged employment visa; a tourist visa does not authorize work. Arrange immigration approval, accommodation, health insurance, banking, and transportation before relocating. Local wages, service charges, and housing support should be confirmed directly with the employer.