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Guest Arrival Expert - Four Points by Sheraton Sheikh Zayed Road

United Arab Emirates Four Points by Sheraton Sheikh Zayed Road Dubai AED 2,500–4,500 per month, often with accommodation, meals, transportation, medical insurance, and visa sponsorship*
Job Description

The Guest Arrival Expert welcomes guests, manages arrivals and departures, assists with luggage and transportation, provides directions and local information, and creates a smooth first impression. Candidates should have strong communication and customer-service skills, a professional appearance, basic computer knowledge, and the ability to remain calm in a busy hotel environment. Previous experience in front office, guest services, concierge, or hospitality is useful. Fluency in English is generally expected; additional languages are advantageous. The role requires flexibility to work shifts, weekends, and public holidays, along with teamwork, attention to detail, and a genuine willingness to assist guests.

Company Info

Four Points by Sheraton Sheikh Zayed Road Dubai is a Marriott International hotel located on Dubai’s main business and commercial corridor. The property serves business travelers, tourists, and groups, offering comfortable accommodation, dining, leisure facilities, and convenient access to attractions and transport links. As part of the Four Points brand, the hotel focuses on dependable service, practical comfort, and a welcoming atmosphere at an accessible price point. Employees work within Marriott’s international hospitality network and are expected to uphold professional service standards, support colleagues, and create positive guest experiences. The hotel provides opportunities to develop skills in front office operations, food and beverage, housekeeping, guest relations, and hotel administration.

Destination Guide

The United Arab Emirates offers strong opportunities in hospitality, tourism, retail, aviation, events, and business services, particularly in Dubai and Abu Dhabi. The culture is multicultural and generally welcoming, while Islamic traditions influence public behavior, dress, and holiday schedules. Dubai provides a modern lifestyle with restaurants, shopping, beaches, entertainment, and extensive public transport, although housing and summer temperatures can be challenging. For overseas hires, employers commonly arrange an employment entry permit, residence visa, medical examination, Emirates ID, and work authorization. Many hotel packages include accommodation, meals, transport, insurance, annual leave, and return airfare, but applicants should confirm all terms in writing. Employees should never work on a tourist visa and should check contract conditions, probation, working hours, and gratuity entitlement before relocating. UAE residents must follow local laws regarding alcohol, photography, public conduct, and identification documents.

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