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Front Desk Agent

Spain Islands W Ibiza Approximately €1,500–€2,100 gross per month, potentially with seasonal benefits, service charges, or accommodation depending on the contract*
Job Description

The Front Desk Agent welcomes guests, manages check-ins and check-outs, handles reservations and payments, responds to questions, and coordinates requests with other hotel departments. Candidates typically need previous hotel or customer-service experience, good communication skills, professional presentation, and confidence using computer and property-management systems. English is generally required; Spanish and other languages are valuable in Ibiza. The role requires flexibility for rotating shifts, weekends, and public holidays, along with a friendly, efficient, and problem-solving approach. Marriott expects associates to deliver personalized service, protect guest privacy, maintain accurate records, and represent the W Ibiza brand with energy and professionalism.

Company Info

Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts in destinations worldwide. Its brands range from luxury and lifestyle properties to full-service and select-service hotels. W Ibiza is Marriott's contemporary lifestyle property in Santa Eulalia, known for its beach setting, design-led atmosphere, music, dining, and energetic guest experience. The W brand focuses on modern luxury, individuality, local connection, and highly personalized service. Employees work in an international environment and typically receive access to Marriott training, career-development opportunities, employee travel discounts, and benefits that vary by country and contract. The hotel attracts leisure travelers, couples, groups, and seasonal visitors, so front-office staff are expected to combine strong operational standards with a warm, confident, and lively service style.

Destination Guide

Spain's islands, including Ibiza, Mallorca, Menorca, Tenerife, and Gran Canaria, offer many hospitality jobs in hotels, restaurants, tourism, retail, wellness, and marine activities. Ibiza has a strongly seasonal economy, with the busiest employment period generally from spring through October. The culture combines Spanish traditions, local island identity, international nightlife, beach life, and relaxed social customs. Lifestyle is attractive for people who enjoy outdoor activities, warm weather, and a busy summer atmosphere, although housing can be expensive and difficult to find, especially in Ibiza and Mallorca. EU, EEA, and Swiss citizens can work with the appropriate Spanish registration. Non-EU applicants normally need an employer-sponsored work permit before starting employment. Candidates should confirm salary, accommodation, transport, working hours, and contract dates in advance. Spanish is useful for daily life, while English is widely used in tourism; German and other European languages can improve job prospects.