Housekeeping Coordinator

Job Description

The Housekeeping Coordinator supports the housekeeping department by coordinating room assignments, updating room-status records, handling guest and staff requests, preparing reports, and communicating with Front Office and other hotel departments. Candidates should have strong organization, communication, and computer skills, with attention to detail and the ability to manage changing priorities. Previous hotel or housekeeping experience is preferred, while knowledge of hotel systems and basic administrative procedures is an advantage. The role requires a professional appearance, discretion, reliability, and a guest-focused attitude. Candidates should be comfortable working shifts, weekends, and public holidays, and able to work effectively in a busy multicultural environment.

Company Info

Aloft by Marriott Kuala Lumpur Sentral is a contemporary lifestyle hotel located near KL Sentral, Kuala Lumpur’s major transportation and business hub. It operates under the Aloft Hotels brand, part of Marriott International, one of the world’s largest hospitality companies. Aloft hotels are designed for modern travelers, combining technology, social spaces, casual dining, and a lively atmosphere. The Kuala Lumpur property offers guest rooms, restaurants and bars, meeting facilities, a swimming pool, and fitness amenities. Employees benefit from working within Marriott’s international hotel network, which emphasizes hospitality, service quality, inclusion, training, and career mobility. The hotel serves business travelers, tourists, airline and rail passengers, and event guests, creating a fast-paced environment with opportunities to develop experience in rooms division and broader hotel operations.

Destination Guide

Kuala Lumpur is not an island, but it is Malaysia’s principal urban employment center and a practical base for exploring nearby islands and coastal destinations. Hospitality opportunities are available in hotels, serviced apartments, restaurants, resorts, events, and tourism businesses, with stronger demand in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and beach resorts. Malaysian culture is multicultural, blending Malay, Chinese, Indian, and indigenous traditions, with English commonly used in hotels. Living costs are moderate by regional standards, though central Kuala Lumpur rents are higher. Foreign employees generally need an employer-sponsored Employment Pass, and the company must meet immigration requirements before work begins. Candidates should confirm sponsorship, salary, accommodation, insurance, and relocation assistance in writing. Public transport around KL Sentral is excellent, while Langkawi and Penang offer a more relaxed island lifestyle.