Mgr-Housekeeping

Job Description

The Housekeeping Manager is responsible for managing daily housekeeping operations, room cleanliness, public-area standards, laundry coordination, supplies, budgets, and team performance. Candidates typically need several years of hotel housekeeping experience, including supervisory or management responsibility, strong knowledge of cleaning procedures and health standards, and good communication skills. Experience with Marriott or another international hotel brand is advantageous. The successful candidate should be organized, guest-focused, detail-oriented, physically active, and comfortable working shifts, weekends, and public holidays. They are expected to train employees, maintain service quality, respond promptly to guest concerns, control costs, and work closely with Front Office, Engineering, and other hotel departments.

Company Info

JW Marriott Hotel Johor Bahru is a luxury Marriott International property located in Johor Bahru, Malaysia, serving business travelers, leisure guests, families, and visitors crossing between Malaysia and Singapore. JW Marriott is Marriott’s luxury brand, known for refined service, elegant accommodations, wellness offerings, dining experiences, and personalized guest care. Hotel colleagues work within international operating standards covering service, cleanliness, safety, sustainability, and professional development. A Housekeeping Manager would typically collaborate with Front Office, Engineering, Laundry, Security, and senior hotel leadership to deliver consistent room and public-area standards. The property offers exposure to a multicultural hospitality environment and the opportunity to build experience within one of the world’s largest hotel groups. Exact facilities, benefits, and employment conditions should be confirmed directly with the hotel or Marriott recruitment team.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Johor Bahru, Penang, Langkawi, Sabah, and Sarawak, particularly in hotels, resorts, restaurants, wellness, events, and tourism. Johor Bahru is a practical base for international hotels and is close to Singapore, although living costs and commuting conditions vary by neighborhood. Malaysian culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences. Expect warm weather, diverse food, religious festivals, and generally relaxed social customs. Lifestyle costs are often lower than Singapore’s, but salaries also tend to be lower. Foreign employees usually need an employer-sponsored Employment Pass, and the company must complete the relevant immigration process before work begins. Candidates should verify passport validity, qualifications, medical requirements, dependent arrangements, accommodation, transport, insurance, and tax obligations. Malaysia’s islands, beaches, rainforests, and cities provide excellent leisure options during days off.