Mgr-Banquets

Job Description

The Banquets Manager oversees banquet operations, including meetings, weddings, conferences and private functions. Typical requirements include hospitality or hotel management experience, strong knowledge of event service standards, food and beverage operations, staffing, budgeting and health and safety procedures. The role usually requires excellent communication, organisation and problem-solving skills, along with flexibility to work evenings, weekends and public holidays. The successful candidate is expected to lead and train service teams, coordinate closely with culinary, sales and event departments, maintain Marriott service standards, manage guest expectations and ensure events are delivered efficiently, safely and profitably. Experience in a luxury hotel or large-scale events environment is strongly preferred.

Company Info

JW Marriott Hotel Johor Bahru is a luxury hotel brand property serving business and leisure travellers in Johor Bahru, Malaysia. JW Marriott is part of Marriott International and is known for refined accommodation, attentive service, premium dining, meetings and events, and wellness facilities. The hotel’s banquet operation supports conferences, weddings, corporate functions and social celebrations, making coordination between guest services, food and beverage, culinary, sales and events teams especially important. Employees generally work within structured Marriott standards covering service quality, professionalism, guest satisfaction, safety and operational consistency. The property benefits from Johor Bahru’s proximity to Singapore and its position as a growing commercial, tourism and entertainment destination. Roles may offer exposure to an international hospitality environment, internal training and career mobility across Marriott’s global hotel portfolio.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Johor Bahru, Penang, Langkawi, Sabah and Sarawak, including hotels, resorts, restaurants, events and tourism services. Its island destinations, especially Langkawi, Penang and islands on the east coast, provide beach lifestyles, while Johor Bahru offers easier access to Singapore and a busy urban setting. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Living costs vary, with accommodation and transport generally more affordable than Singapore. Foreign employees normally need an employer-sponsored Employment Pass, and must obtain approval before starting work. Employers commonly assist with documentation, medical checks and relocation guidance, but requirements depend on nationality and salary level. New arrivals should confirm housing, insurance, tax obligations, transport and local work rules before relocating.