The Complex Loss Prevention Manager oversees security, safety, emergency preparedness, investigations, access control, incident reporting, and loss-prevention standards across the Westin Surabaya and related properties. Candidates typically need experience in hotel security, law enforcement, risk management, or a comparable field, along with strong knowledge of local safety regulations and crisis procedures. The role requires leadership, sound judgment, confidentiality, excellent communication, and the ability to coordinate with guests, associates, management, police, and emergency services. The successful candidate is expected to protect people and property, train security teams, investigate incidents fairly, maintain accurate records, and promote a safe, welcoming guest environment.
Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts in more than 140 countries and territories. Its brands range from full-service luxury properties to select-service and extended-stay hotels. The Westin Hotels & Resorts brand focuses on wellbeing, restorative travel, and guest experiences built around sleep, nutrition, movement, and renewal. The Westin Surabaya serves business and leisure travelers in East Java, combining international Marriott standards with local hospitality. Marriott places strong emphasis on associate development, ethical conduct, inclusion, guest satisfaction, operational quality, and responsible business practices. Employees commonly receive structured training, career mobility opportunities, and benefits that vary by property, country, and employment contract.
Surabaya is on Java, Indonesia's most developed and densely populated island, with strong opportunities in hospitality, tourism, business services, manufacturing, logistics, technology, and education. Java offers excellent transport links, diverse food, lively cities, historic sites, and relatively affordable living, although traffic and urban density can be challenging. Indonesian culture values politeness, community, religious respect, and relationship-building; modest dress and adaptability are appreciated. Bali provides a more tourism-focused lifestyle, while Lombok, Sumatra, Sulawesi, and other islands offer different scenery and job markets. Foreign hires generally require employer sponsorship, an approved work permit, and a limited-stay work visa or KITAS; working on a tourist visa is not permitted. Confirm current immigration rules with Marriott and Indonesian authorities. Employer-provided accommodation, flights, insurance, meals, or relocation support should be verified in the offer.
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