The Reservations Agent manages individual and group bookings, responds to guest enquiries, processes changes and cancellations, and provides accurate information about rooms, rates, policies and hotel services. Candidates should have previous reservations, front-office or customer-service experience, strong communication skills and good attention to detail. Fluency in Spanish and English is normally expected; additional languages are an advantage. Familiarity with hotel reservation systems, telephone etiquette and basic computer applications is useful. The successful candidate will deliver warm, efficient service, protect booking accuracy, meet response-time standards and work flexibly with other hotel departments. This is a temporary replacement contract, so reliability, adaptability and the ability to become productive quickly are especially important.
The Madrid EDITION is a luxury lifestyle hotel operated under EDITION Hotels, Marriott International’s boutique luxury brand. EDITION combines personalized hospitality with distinctive architecture, contemporary design, creative food and beverage concepts, and a strong sense of place. Located in central Madrid, the hotel serves international leisure travelers, business guests and local visitors through its rooms, suites, restaurants, bars and event facilities. Marriott International is one of the world’s largest hospitality companies, with a broad portfolio of hotel brands and opportunities for career development, training and international mobility. Employees are generally expected to provide polished, thoughtful service while maintaining high standards of professionalism, discretion and guest care. The Madrid EDITION offers an energetic environment suited to people interested in luxury hospitality, reservations, guest relations and multicultural teamwork.
Spain’s islands, particularly the Balearic and Canary Islands, offer extensive work in hotels, resorts, restaurants, reservations, guest services, entertainment and tourism operations. Mallorca, Ibiza, Tenerife and Gran Canaria are major employment centers, although many positions are seasonal and busiest from spring through autumn. Island culture combines Spanish traditions with strong local identities, outdoor living, festivals, seafood and relaxed social life. Lifestyle benefits include beaches, mild weather and easy access to nature, but housing can be expensive and limited in popular resort areas. EU, EEA and Swiss citizens can work without a visa, subject to registration requirements. Non-EU nationals generally need a work and residence permit arranged with an employer before starting. Relocating workers should budget for deposits, transport and healthcare, and confirm accommodation, contract length, working hours and seasonal conditions before accepting an offer.
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