Food & Beverage Attendant - Sheraton Kota Kinabalu

Job Description

The Food & Beverage Attendant supports restaurant, bar, banquet, and other dining operations by welcoming guests, taking orders, serving food and drinks, clearing tables, processing payments, and maintaining clean service areas. Candidates should have good communication and customer-service skills, a professional appearance, and the ability to work efficiently in a busy hotel environment. Previous hospitality or restaurant experience is useful but may not be essential. Flexibility to work shifts, weekends, and public holidays is expected. Basic English is important, while Malay and other languages are an advantage. The successful candidate should be reliable, attentive to detail, team-oriented, and committed to Marriott service standards.

Company Info

Sheraton Kota Kinabalu is a full-service hotel operated under Sheraton Hotels & Resorts, part of Marriott International, one of the world’s largest hospitality companies. Located in Sabah’s capital, the hotel serves business travelers, leisure guests, tour groups, and event customers. Its operations typically include guest rooms, restaurants and bars, meeting facilities, recreation services, and banquet events. Sheraton properties are known for welcoming public spaces, dependable guest service, and facilities designed to encourage social interaction and connection. Employees generally work within Marriott’s global standards for hospitality, guest satisfaction, safety, and professional conduct. The hotel offers opportunities to build experience in food and beverage, front office, housekeeping, culinary operations, events, and other areas of hotel management.

Destination Guide

Kota Kinabalu is on the Malaysian side of Borneo, rather than on Peninsular Malaysia, and is a gateway to beaches, islands, rainforests, and Mount Kinabalu. Hospitality, tourism, retail, healthcare, education, construction, and marine-related businesses provide local job opportunities, with hotels and restaurants being especially important employers. Sabah has a multicultural character, with Malay, Chinese, indigenous, and international influences. Life is generally relaxed and affordable compared with Kuala Lumpur, although central rents and imported goods can be costly. New employees should budget for accommodation, transport, deposits, and work clothing. Foreign nationals normally need an employer-sponsored Employment Pass or relevant work authorization arranged before starting work; requirements depend on nationality and role. Employers commonly assist with the application. Check Malaysian immigration rules and confirm benefits, accommodation, transport, and service-charge arrangements directly with the hotel before relocating.